It could have been worse. It could have been MUCH worse. Fortunately, I got a cheap ring flash, all be it with brown glue all inside the collector. The other saving grace is that I ordered it through Amazon so at least there is SOME form of protection for me.
47th Street Photo has horror stories dotted all over the Internet. This is their web site...
The package arrived pretty fast enough, but I immediately discovered the glue in the collector; as I posted here before.
> Please accept my apologies for that. We have heard about this issue before. > Please let me know if this affects the light output and we'll promptly > replace it.
That sounded fine, so I requested a return. In short order I got back...
> Please accept my apologies for that. Due to the size of the product and the > costs of facilitating the overseas return, we would like to offer you a 50% > refund if you can accept the product. Please let me know if you would > accept this resolution or would prefer to exchange.
I confirmed I'd still like the replacement and then despite sending another couple of reminder e-mails, nothing happened until a week later I threatened filing a case with Amazon. Then I got this...
> Please return the lens to the address below for an exchange. Please mark > RMA#512703-NGEX-BZH on at least two sides of the box. Parcels without an > RMA# will be refused.
Now, I know for sure that I didn't order a lens. Then I did some Internet searching. 47th Street Photo has an Internet history as long as my arm. Given this response, there is NO WAY IN HELL that I'm trusting these people with a return of the goods. I'm going to take the 50% and run like hell from this deal; chalking it up to experience. If I don't get the refund, of course, I'll be lodging a case with Amazon in 48 hours time. I'll keep you updated.
For your own sanity, stay well away from 47th Street Photo.
i have bought a lot of stuff from them. Up to today, I haven't had any issue. Am I lucky ?
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